Terms and Conditions


These Terms and Conditions are rules which you as the user must agree to abide by in order to use our Website and Services. This Website www,lianagallery.com is operated by LORIINI, Ltd. The terms and conditions available on this website (“Terms of Use”) simply describe how you use our programs, products and services, and their contents. Please read carefully. We have the right to change these Terms of Service from time to time without notice. You agree that any visit to this site is subject to the current Terms of Use at that time. 

Throughout the website, the words “we”, “us” and “our” refer to the Company and the term “You” “Your” refer to you as a user of the Service. The Company offers this website, which includes all the information, tools and services available on this site for you, the user, subject to the acceptance of all the terms, conditions, policies and communications that are indicated here. By making use of the service available on the site, you agree to be bound by these terms and agree to all legal results. If you do not agree to these terms of service, in full or in part, do not utilize the service. Kindly read these terms of use thoroughly before using our site. 


1. Use of Service

LIANA GALLERY welcomes you to view, use and download the materials on this site for your informational, non-commercial use, provided that you leave all the copyright warnings or other proprietary notices intact. You may not store, alter, duplicate, transmit, share, repost, openly display or otherwise use any content on this website, or the design or layout of this site or individual segments of it, in any form or media except with the express prior written approval of LIANA GALLERY . The commercial use, duplication, reposting, public display, transmission or distribution of any data, software, logo or other material available through this site without the prior written consent of LIANA GALLERY is strictly prohibited. You agree that LIANAGALLERY may, at any time, for any purpose and without notice, stop, change or limit your use of this site and make adjustments in the products and/or services depicted in this Site. 


2. Property

The Services and all related rights are, and will remain our property. Neither these Terms nor the use of the Services grant or grant the user any right in relation to the Services, except for the limited license granted previously, or to use or refer in any way to the names of the companies, logos, to the Names of products and services, brands or services. All content that appears on the LIANA GALLERY platform is owned by our partners and is protected by international copyright laws. Some names, graphics, and logos are trademarks, service marks or commercial image (collectively, “Trademarks”) of LIANA GALLERY. Our trademarks may not be used for any purpose, except under our trademark use policy. All other trademarks are the property of their particular owners and may not be used without your prior written consent. 


3. Our Consent

By continuing to use this site, you acknowledge that you have read and understood the terms and conditions contained in these Terms of Use. It also acknowledges that you are using the site for its sole purpose and not for the benefit of a competitor. 


3-1- Access to the site and account registration

You may need to register to obtain an account with LIANAGALLERY (“Account”) to access and use certain features of the Service. If you decide to register for the Service, you consent to provide and maintain accurate, authentic, current and complete data about yourself as needed by the Service registration form. Registration data and other user information are governed by our Privacy Policy. 

User account, password, and security: you are solely responsible for maintaining the confidentiality of the username, password and other information associated with your account that you use to access the Service, if applicable, and you are fully responsible for all activities that take place under your username or password or account. 


4. Prices

All prices are in Bulgarian Leva with VAT. We are determined to provide our users with the most accurate pricing information on the Site; however, errors may still occur, such as cases in which the price of an item is not displayed correctly on the website, therefore, we reserve the right to refuse or cancel any order. In the event that an item has an incorrect price, we may, at our discretion, contact you for instructions or cancel the order and notify you of such cancellation. You will be given a full refund if you have already paid for the products. 




7-2- 101% Money Back Guarantee

It can be quite frustrating to get your money back when trying to return a faulty product purchased from other companies, this is definitely not the case for us. We are not doing this for money. We love to ensure that our users have a rewarding experience while they discover, assess, and purchase our products. If you feel like our product was faulty, or you’re dissatisfied with the product, you can return it to us. We will refund your purchase 100% plus 1% of the price of the purchased goods. 




9. Monitoring

We reserve the right, but not the obligation, to monitor access to and use of this site without notice to the user. We may register or register your use in a manner consistent with the provisions of our Privacy Policy, accessible through the Privacy Policy link on the home page of this site. 




10-1- Suspension; Termination 

In the event of any Force Majeure Event, breach of this agreement, or any other event that would make provision of the Services commercially unreasonable for LIANA GALLERY , we may, in our discretion and without liability to you, with or without prior notice, suspend your access to all or a portion of our Services. We may terminate your access to the Services in our sole discretion, immediately and without prior notice, and delete or deactivate your Account and all related information and files in such account without liability to you, including, for instance, in the event that you breach any term of these Terms. 




Shipping Policy 

After making the payment and completing the verification process, if the product you have requested is available in stock, it will be dispatched within 2 working days and delivered in 1-2 working days. If the product you ordered is not available in stock, the delivery time will depend on the type of courier company, the chosen shipping method, and the destination address, and it may take 30-35 days. Occasionally, during large promotional events and holiday rush, there may be a slight delay in validating your order, and additional shipping time may be required. Total delivery time includes pending credit authorisation, address verification, and processing, plus the expected shipping time for your order. 


Payment Method

We want the easiest methods for our customers worldwide. The most secure payment system worldwide is Credit and Debit Cards, SEPA as well as Bank transfers. This payment method ensures that you get precisely what you pay for. The system inspects all transactions between you and us, and it is safe. Hence, for the rest of the mind, you pay only through Credit and Debit Card, Bank transfer. 

  Note:   The customers who live in Bulgaria can enjoy pay on delivery time method.


Free Return Policy

It depends on the product type and country of the customer. The “Free return” service is applicable for some products and for buyers from Bulgaria. 



The product(s) must be in their original packaging, if applicable, in the same condition it was received. Once we receive your returned item, our team will review your request and inspect it. We will send you an email to confirm that your item has been received, and then follow up with another email once the application has been processed to let you know your return was approved. If approved, the money will be refunded to your original method of payment. A refund will be processed within five business days upon receipt of the return. 


You can apply for return only if: 

The product is wrong

Damaged /Defective ,

Color faded / Discolore


Once we receive your returned item, our team will review your request and inspect it. We will send you an email to confirm that your item has been received, and then follow up with another email once the application has been processed to let you know your return was approved. If approved, the money will be refunded to your original method of payment. A refund will be processed within two business days upon receipt of the return. 


  Important Note  Except The wrong product , Damaged /Defective , Color faded / Discolore situation customers are responsible for entire currier charges of the returned goods.

You can send the products at the given address.

Loriini Co, Ltd,

ul. “lubata”, 13, 1470, Sofia , Bulgaria


What if the item(s) I received are defective/incorrect/damaged?

Did you receive a faulty unit or the wrong product? Simply not satisfied with your order? 

Please contact our Customer Support team to start the return process. Please include the following information: 

  • Order number
  • Proof of purchase
  • Video or photo of the faulty product (if applicable)
  • Complete delivery address
  • Contact telephone number.


In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.


We don’t accept or give refund back for a product being damaged by the buyer. Therefore, return immediately any item received as faulty. 


101% Money Back Guarantee Policy

You must apply for refund within 3 days through writing ticket to customer service and you may be required to include a video or photo of the defective product for proof in order to refund or replace the product. In case of receiving 

  • Damaged / Defective
  • Color faded / Discolored
  • Order is not received
  • Wrong Order
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will inform you of the approval or rejection of your return. If your return is approved, our customer support will let you know when your full+1% refund will be processed. 


Cancellation policy

You are fortunate to cancel your order, because we understand the mind-changing positions. Therefore, we are offering our customers a unique opportunity to cancel or change their order within 1 hour after they have placed their order. To cancel or change your order you can go contact our customer service.